Mistreatment.com Contributes to NHS England Consultation 2014 to 2015

23 August 2013

Mistreatment.com Contributes to NHS England Consultation 2014 to 2015

Mistreatment.com is proud to have contributed to the consultation on refreshing the Mandate to NHS England for 2014 to 2015 through the Department of Health. Having spoken to a diverse range of clients who have called us and who we have helped, we believe we are in a position to offer insightful opinions and input to the overall DOH discussions. 

The government is consulting on refreshing the Mandate to NHS England for 2014 to 2015. The Mandate sets the government’s ambitions for the NHS as well as the funding available to achieve the kind of care people need and expect.

There have been crucial developments and new evidence that has emerged since the publication of the first Mandate, which calls on the government and NHS England to act.

The main proposed changes reflect these core priorities:

  • the actions being taken forward by NHS England in response to the Francis Report to transform the care people receive
  • working with NHS England to develop a vulnerable older people plan, which will improve support for older people and those with long term conditions, particularly through reform of primary care given its pivotal role within communities
  • the need for the NHS to contribute to the recovery of the economy and make better use of resources in light of the challenging financial climate

The government is also proposing to make a number of targeted changes to the current Mandate objectives that are thought to be essential to achieve improvements in people’s care.

The Health and Social Care Act 2012 requires the Mandate to be reviewed on an annual basis to ensure that it remains up to date. It is important to provide the NHS with stability and continuity of purpose and we therefore propose to carry forward all the existing 24 objectives.

Mistreatment.com has used the information and experience of clients we have assisted and who have called us to either make a complaint or bring forward a medical negligence compensation claim, and their opinions, experiences, difficulties with NHS care and suggestions for improvement have made up our overall approach to our contribution and insights.

Mistreatment.com will be publishing our findings once the Mandate is itself published by NHS England.