CQC says Bradford Royal Infirmary understaffed, cannot provide “safe and effective care”

8 January 2014

CQC says Bradford Royal Infirmary understaffed, cannot provide “safe and effective care”

Inspectors from the Care Quality Commission (CQC) have reported that there are serious staff shortages at Bradford Royal Infirmary (BRI), especially in the accident and emergency department, and which will jeopardise the ability of the hospital to provide safe and effective care to its patients unless dealt with immediately.

BRI was issued with a formal warning by the CQC after an unannounced one-day visit in September 2013 with a follow-up inspection a month later; both identified understaffing in A&E as well as concerns about the skill and ability levels in some areas.

The CQC found that Bradford Teaching Hospitals NHS Foundation Trust was failing to meet four of the six national standards reviewed.

Regarding the issue of staffing, CQC inspectors found the level of medical staff cover in A&E in particular was inadequate-especially during the early hours-and that these lack of numbers directly impacted and delayed the ability prioritise the injuries of patients and illnesses.

A CQC spokesperson said: "The inspectors raised concerns that this was impacting directly on the trust's ability to provide safe and effective care that fully met patient's needs."

Despite the raising of understaffing as an area for concern, Roz Sanderson, from the CQC said that people should continue to use the BRI.

She said: "We've identified these failing, we've alerted the trust, the trust has supplied us with an action plan telling us how they are going to deal with these failings and they have implemented some of that already."

A spokesman for BRI trust said it was putting into place “robust action plans” and that immediate steps had been taken to address the issue of understaffing, by increasing the staffing levels at the hospital.

He said: "We would like to reassure patients that we have taken significant steps to immediately improve standards since the CQC inspection in October and we are confident that measures have been taken which allow us to continue providing safe and effective care that meets patients' needs."

Have you or a loved one experienced a poor standard of care at BRI, or at any other hospital or trust? Mistreatment.com has a number of specialist teams who can provide guidance, advice and support about your patient rights so that you know exactly where you stand whether you want to make a complaint or feel you may have suffered medical mistreatment.