CQC Recommends East London NHS Trust To Be Placed Under Special Measures

18 December 2013

CQC Recommends East London NHS Trust To Be Placed Under Special Measures

The NHS Trust Development Authority has acted to place an NHS trust in east London under special measures after recommendation from the Care Quality Commission (CQC). The action comes after initial inspector visits and concern that patient care in its accident and emergency (A&E) departments was ‘unsafe’.

Barking, Havering and Redbridge University Hospitals NHS Trust were flagged as high risk after a number of inspections and reports. The trust runs two hospitals, Queen's Hospital, in Romford, and King George Hospital, in Redbridge.

Professor Sir Mike Richards, chief inspector of hospitals for the CQC, recommended that the NHS Trust Development Authority move to place the trust under special measures; the latter offers support to trusts and the move comes after the CQC saw that the trust had not furthered initial positive changes throughout its entire organisation. Prof Richards said this inability to generate change on a whole scale basis throughout the trust was “very disappointing”.

He further added: "The long-standing issues in the two A&E departments are clearly affecting patients - and all attempts to address these problems over the last few years have had insufficient impact,"

"While we understand that this trust serves a large and diverse population, and that the leadership team is trying to resolve the issues, it's clear to us the trust is unable to do so without help."

Whilst the CQC saw evidence that the trust was making improvements in October of this year, it felt that the trust still provided “unsafe care” in its A&E department.

The report said: "There is an over-reliance on locum doctors with long waiting times for patients to be assessed and reassessed.

"Delays in specialist doctors seeing patients in the A&E departments are also impacting on patient safety."

The onus is now on the trust to publish an improvement plan on the action it will take, and an improvement director will be appointed while a thorough leadership review is undertaken.

NHS Trust Development Authority director Alwen Williams said: "This is a disappointing report, both for the trust and the patients it serves.

"Our priority is making sure the trust is able to rapidly improve the care it provides."

If you feel you have experienced any form of potential medical mistreatment at any of the trusts mentioned above-or outside this article-and wish to better understand your patient and healthcare rights, Mistreatment.com have specialist teams who can provide advice, guidance and support to you so you know exactly where you stand.