Staff Conduct Errors & Delays in Treatment

Private healthcare patients often expect an effective, honest, ethical and integral approach to the treatment they are being provided with and by those who treat them. There are instances where conduct of medical staff or professionals can fall short and in doing so cause further harm, injury and distress to a patient and their loved ones. 

Types of Staff Conduct Errors & Delays in Treatment 

Consultants, nurses and surgeons are required to provide direct patient care. Despite this work ethic, there are instances where the conduct of private medical staff falls below the required standard. Examples can include:

  • Delay and failure in providing a responsive and respectful level of care to patients
  • Delay in treatment and informing senior doctors regarding changes in a patient or loved ones health
  • Behaviour errors
  • A failure to gain consent and act confidentially
  • Failing to respond to patients concerns and preferences such as types of treatment options
  • Failure in training staff to act in a courteous and polite manor
  • And other staff conduct complaints which may occur

Our dedicated teams at can provide free support and guidance from specialist medical negligence solicitors and medical advisors. can inform you of the relevant complaints departments and guide you through their complaints procedures. Our specialist teams of medical negligence solicitors and barristers can also assist you in making a medical negligence claim if your circumstances suggest you are entitled to do so.

How do I make a complaint? can place you in touch with a variety of different organisations who can assist you in making a complaint regarding NHS or private treatment. Whether you or a loved one has experienced inefficient or ineffective treatment, or have suffered misdiagnosis errors or treatment delays, part of our service involves a free review undertaken by us. This free review will help you to understand where you stand and to make an informed decision. This free review can also explain if you are eligible for legal assistance in order to make a potential claim for medical mistreatment and negligence.

What If I am Entitled to Legal Advice? can place you in touch with different practitioner organisations should you want to make a complaint. However, given the different timeframes that a complaint can sometimes involve, by contacting us you can not only obtain a free complaints guide but also obtain free initial advice about whether you can make a possible legal claim under a no win no fee basis in order to obtain answers and possible compensation.

Is there A Cost?

Placing a call with us involves no cost to you. We can provide both free advice about your initial complaint and a free guide about the different ways you can make a complaint at the treatment you experienced. Additionally, we can provide free initial legal advice about how to get answers and make a possible compensation claim. Whether a claim is to assist you in obtaining answers, getting to the truth of what happened or to obtain compensation, may be able to assist.

About our Medical Complaints Team

By getting in touch with the experienced team at we can provide specific, tailored advice about the options available to you. These options can involve not just making a complaint but also initial free legal advice and a free claims assessment if the facts of your enquiry entitle you to do so.

Unsure If You Are Entitled To Make A Complaint?

Before you decide to make a complaint, our dedicated complaints department will under no obligation advise you on the relevant complaints procedures that are available to you.